We value your support at Petalia! That's why we want your online experience with us to be easy and enjoyable. We are dedicated to answering any of your questions or concerns regarding Petalia and would like to hear your comments about your experience with Petalia, and any suggestions you have on how we can improve your online experience with us.
Christmas Hours: we will not be available for phone enquiries from the 24th of December to the 2nd of January. For questions about your order please use the Contact Us Form and we will get back to you as soon as we can.
If you have a veterinary-related question about your pet or a product, please go to the Ask the Vet section for help with your queries.
For any questions about the website, you can send an email to our Customer Service Team via our Contact Us Form relating to your questions, comments, and/or suggestions.
Please note: All orders must be placed online. We cannot take orders or provide veterinary or product advice over the phone.
For order enquiries or technical questions about the website you can reach us on 1300 650 468, Monday - Friday between the hours of 9.00am - 5.00pm (Australian Eastern Standard Time - excluding Public Holidays).
You can send mail to us at:
Provet IT - Petalia
P.O. Box 6026 BHBC
Baulkham Hills NSW 2153
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